Refund Policy

1. Introduction
At www.harrisondresses.com, we want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to assist you with returns and refunds. Please review our policy below for further details.

2. Eligibility for Refunds
To be eligible for a refund, items must be:

  • Unworn, unused, and in their original condition.
  • Returned with all original tags and packaging.
  • Sent back within the specified return period, which is stated on our returns page.

3. Non-Refundable Items
Certain items cannot be refunded, including:

  • Sale or clearance items.
  • Gift cards or promotional items.
  • Items that have been used, washed, or altered.

4. Return Process
To initiate a return, please visit the returns section on www.harrisondresses.com and follow the instructions provided. Ensure that the items are securely packaged to prevent damage during transit. Once we receive and inspect the returned items, we will notify you about the status of your refund.

5. Refunds and Processing Time
Once your return is approved, refunds will be processed to your original method of payment. Please allow 5-10 business days for the refund to be reflected in your account. Processing times may vary depending on your financial institution.

6. Exchanges
If you would prefer to exchange an item rather than request a refund, please follow the exchange instructions on www.harrisondresses.com. Exchanges are subject to product availability. If the requested item is not available, a refund will be issued.

7. Faulty or Damaged Items
If you receive a faulty or damaged item, please report it immediately by following the instructions on our website. We will provide a replacement or issue a refund, depending on the circumstances.

8. Shipping Costs for Returns
Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect. We recommend using a trackable shipping service to ensure that your return reaches us safely.

9. Changes to Refund Policy
We reserve the right to modify this refund policy at any time. Any updates will be posted on www.harrisondresses.com, and continued use of the website indicates acceptance of the revised policy.